Emotional Labor

Reviews

“An urgent look at emotional labor and its various intersections that many of us only recognize as entering 'womanhood' – that we should edit the expression of our emotions to accommodate and elevate others. She challenges that the invisible work of women is not only an expectation of society but also a burden that is impossible to sustain. Hackman’s words reveal the agency of women is still possible while the power of care, empathy, and love in action can lead us to the best in our humanity.”
— Eve Rodsky, New York Times bestselling author of Fair Play and National Bestseller Find Your Unicorn Space

“In this welcome and informative volume, Hackman gives us a bracing, wide-angle view of the many hidden theaters of emotional labor—at the kitchen sink, check-out counter, corporate meeting. Done wisely, emotional labor is a great gift to civilization we should all know about—intimately.”
— Arlie Hochschild, author of National Book Award finalist Strangers in Their Own Land and the New York Times bestseller The Second Shift

"Expertly blending case studies and statistics, this is a profound call for reorienting 'our fundamental value systems.'"
— Publishers Weekly

"This is an inspiring, infuriating study of the toll it takes on people when they’re expected to smile, while taking on more and exhausting responsibilities without getting paid more.”
—Library Journal, starred review

"As she critiques the neoliberalism that has given rise to an economic system built on invisible exploitation, Hackman issues a clarion call to rethink the true relationship between empathy and power. Hackman vividly demonstrates that this system encompasses both the domestic and professional spheres, affecting the lives of women across lines of race and socio-economic class...A thought-provoking and incisive book."
—Kirkus

"[An] enlightening book."
—Booklist

“Emotional Labor is a sharp, incisive exposé, a rallying cry that demands we acknowledge and value the hefty invisibilized work shouldered by the least privileged among us.”
— Bernice Yeung, author of Pulitzer Prize Finalist In a Day’s Work

"Hackman peels back the layers hiding the hard work of the heart that makes the world hum. A poignant call to action."
— Chelsea Conaboy, author of Mother Brain

“I will be distributing this book to all the people in my life. May this labor be seen.”
—Prisca Dorcas Mojica Rodríguez, author of For Brown Girls with Sharp Edges and Tender Hearts