1. Introduction

Libro.fm is committed to respecting the privacy rights and concerns of all users of the Libro.fm service provided on or through the website located at www.libro.fm (the “Libro.fm Site”), or on or through the software applications made available by Libro.fm (we refer to the Libro.fm Site and the software applications made available by Libro.fm as the “Service Applications”, and we refer to the Service Applications and the service provided through the Service Applications, collectively, as the “Libro.fm Service”). Libro.fm has established and implemented this Privacy Policy to help you make informed decisions when using the Libro.fm Service.

By using or interacting with the Libro.fm Service, you are entering into a binding contract with us and consenting to the use of your information as explained in this Privacy Policy. If you don’t agree with these terms, then please don’t use the Libro.fm Service.

2. Information we collect

2.1 Registration and Your Account Information

Personal Information means information that can be used to identify and contact you, such as your name, email address, year of birth and gender, as well as various transaction related information, such as billing address and credit card number or other payment information (“Personal Information”). You do not need to submit Personal Information to access the Libro.fm Site or aspects of the Libro.fm Service, but if you do not disclose certain Personal Information to us, you will not be able to access important portions of the Libro.fm Service.

You may also access the Service Applications or use certain aspects of the Libro.fm Service by creating a new, or using your existing, Social Network log-in credentials. By utilizing your Social Network log-in credentials to log into the Libro.fm Service (including on or through any of the Service Applications) or by linking your Libro.fm Service account with any Social Network account, you expressly authorize Libro.fm to receive, and for such Social Network account to share, certain of your information that is available on or through your Social Network account, including, without limitation, your profile information, friends names, your photos, privacy settings, and certain other information that will be disclosed to you (and authorized by you) during the log-in process; and you also authorize Libro.fm to generate and publish on your Social Network news feed and/or timeline actions you take on the Libro.fm Service, and to allow you to interact with your Social Network friends on the Libro.fm Service. If linked, you agree to allow your Social Networks to receive information concerning the actions you take on the Libro.fm Service. When you discover, play, download and share content on or through the Libro.fm Service, you authorize Libro.fm to share and/or publicly display such activity on or through: (i) the Libro.fm Service; and (ii) the Social Networks.

2.2 Cookies

Like many websites, we employ "cookies" in certain areas of the Libro.fm Site to allow us to improve your online experience. Cookies are small bits of electronic information that a website sends to a visitor's browser and are stored on the visitor's hard drive. Each user is assigned a “cookie ID” from our Libro.fm Site domain in connection with the registration process. We use cookies, including your cookie ID, for the following purposes: to store a user's log-in identity and password and automatically populate the log-in fields for you when you re-access the Libro.fm Site; to monitor irregular account behavior and implement fraud protection rules; and to generate and compile anonymous, aggregated statistics that allow us to understand how users navigate our site and to help us improve it. You may refuse the use of cookies by selecting the appropriate settings on your browser; however, if you do this, you may not be able to use the full functionality of the Libro.fm Service.

2.3 Log Information

We also keep track of your interaction with the Libro.fm Service and any other users, whether through the Libro.fm Site, or our Service Applications. Specifically, our servers automatically record information that your browser (or our Service Applications) sends whenever you interact with the Libro.fm Service. This information includes your Internet Protocol address (IP address), your cookie ID, your browser type and version, which aspects of the Libro.fm Service you use and when and how long you use them, and how you otherwise access the Libro.fm Service.

3. How we use your information

We may use the information we collect, including your personal information, to: (i) provide, personalize, and improve your experience with the Service and products and services made available through the Libro.fm Service, for example by providing customized or localized content and advertising; (ii) ensure technical functioning of the Service and products and services made available through the Libro.fm Service, develop new products and services, and analyze your use of the Libro.fm Service, including your interaction with applications, advertising, products and services that are made available, linked to or offered in the Libro.fm Service; (iii) communicate with you for Libro.fm Service-related purposes, including promotional e-mails or messages; (iv) enable and promote the Libro.fm Service, including features and content of the Libro.fm Service and products and services made available through the Libro.fm Service, such as sharing, user interactions, notifications and suggestions, and integration with third party services; (v) enforce this Privacy Policy, the Terms and Conditions of Use, including to protect the rights, property or safety of Libro.fm, users or any other person and the copyright-protected content of the Libro.fm Service; and (vi) as otherwise stated in this Privacy Policy.

4. Your personal information

Through your settings, you can choose which communications you receive from us and manage your public profile information. To change, customize, or limit access to or sharing of information collected from Facebook or Other Integrated Service, please visit your account settings on that service.

5. Sharing of information with third parties

We may share your information in the following ways:

5.1 As Aggregated Data

We will share aggregate statistical and demographic information, which does not personally identify you, about our users and their use of the Libro.fm Service (including on the Libro.fm Site or through our Service Applications) with suppliers of advertisements and potential affiliate partners. We may also disclose and otherwise use non-personally identifiable information about users.

5.2 With Service Providers

We do from time to time use third parties to manage portions of the Libro.fm Service, facilitate our business (e.g. by hosting our servers or providing payment processing services to us), manage communications with you, or otherwise provide services to us in connection with the Libro.fm Service (“Service Providers”). Where these Service Providers process information on our or your behalf, we require these third parties to comply with the provisions of this Privacy Policy, to the extent applicable, and require that they maintain reasonable security measures and do not use your information for any purpose other than to provide their services to us.

Your Personal Information may be transmitted to and from, and maintained and processed by our affiliates and other third parties who provide services on our behalf in the U.S. or other jurisdictions.

5.3 To Facebook

Libro.fm will share hashed information you provide to Libro.fm with Facebook for the purpose of matching users to their Facebook accounts.

5.4 As Otherwise Required

We will share personal information we collect from you if we believe it is reasonably necessary to make the Libro.fm Service available, legally required, or otherwise permitted by you.

We may from time to time engage third party service providers to perform functions and process user data. Third party service providers’ processing of user data will always be subject to security and confidentiality obligations consistent with this Privacy Policy and applicable law.

In addition to the above, we may also share your information to third parties for these limited purposes: to allow a merger, acquisition, or sale of all or a portion of our assets; to respond to legal process; to inform business partners about use of the Libro.fm Service and products and services made available through the Libro.fm Service, in the form of aggregated statistics or otherwise in a format which does not reveal your identity; if you expressly opt in to such sharing.

You agree and understand that the privacy policies of the third parties will govern all use of information that we provide to it or that it collects from you.

6. Additional information about third parties

This Privacy Policy does not cover the information practices of third party websites linked to the Libro.fm Site or Libro.fm Service, like the Social Networks. Although we encourage such third parties to adopt and follow their own privacy policies, we are not responsible for their collection and use of your Personal Information. You should refer to the privacy policies and statements of other websites or contact the respective webmasters of those websites to obtain information regarding their information collection, use and disclosure policies.

When you have clicked on a third party logo displayed on the Libro.fm Site which links you to a different website, you acknowledge that our Privacy Policy no longer applies and you must read the privacy policy of the third party site to see how your Personal Information will be handled on their website.

7. Security

We are committed to protecting our users’ information. Your password protects your user account, so you should use a unique and strong password, limit access to your computer and browser, and sign off after having used the Libro.fm Service. While we take reasonable data protection precautions, no security measures are completely secure, and we do not guarantee the security of user information at any time.

8. Children's privacy

The Libro.fm Service is intended for users age 18 or older. If you are under 18, you may only use the Libro.fm Service if you have obtained the consent of your parent(s) or other legal guardian. By using the Libro.fm Service, you warrant that you are age 18 or older or have obtained such consent.

Notwithstanding the foregoing, the Libro.fm Service is expressly not intended for children under the age of 13. We do not knowingly collect or maintain any Personal Information or non-personally-identifiable information from anyone under the age of 13 nor is any part of our website, software or service directed to children under the age of 13. We will close any accounts used exclusively by such children and will remove and/or delete any Personal Information we believe was submitted by any child under the age of 13.

9. Special note to users outside of the United States

The Libro.fm Service is hosted in the United States. If you are a user accessing the Libro.fm Site (or our other Service Applications) from the European Union, Australia, New Zealand, Asia, or any other region with laws or regulations governing personal data collection, use, and disclosure, that differ from United States laws, please be advised that through your continued use of the Libro.fm Service, which is governed by U.S. law, this Privacy Policy, our Terms of Service and our Payment Terms, you are transferring your Personal Information to the United States and you hereby consent to the transfer of such information outside of the country where you are located. For the avoidance of doubt, any information we or you may share with any Social Network may be transmitted to and stored by such parties on servers in the United States.

10. Dispute Resolution

Mediation

If you are a resident of a country outside of the European Union, you agree that, in the event any dispute or claim arises out of or relating to this Privacy Policy that you and Libro.fm will attempt in good faith to negotiate a written resolution of the matter directly between the parties. You agree that if the matter remains unresolved for forty-five (45) days after notification (via certified mail or personal delivery) that a dispute exists, all parties shall join in mediation services in Seattle, Washington with a mutually agreed mediator in an attempt to resolve the dispute. Should you file any arbitration claims, or any administrative or legal actions without first having attempted to resolve the matter by mediation, then you agree that you will not be entitled to recover attorney’s fees, even if you would otherwise be entitled to them.

Dispute Resolution for Residents of the European Union

If you are a resident of the European Union, in the event that you have any dispute or claim arising out of or relating to this Privacy Policy, you may report your claim to the European Union Data Protection Authorities located in your jurisdiction.

11. Terms of Service

Please read our Terms of Service and Payment and Subscription Terms which, together with this Privacy Policy, govern your use of the Libro.fm Service.

12. Changes and updates to Privacy Policy

This Privacy Policy may be revised periodically and this will be reflected by the date above. Please revisit this page to stay aware of any changes. In general, we only use your Personal Information in the manner described in the Privacy Policy in effect when we received the Personal Information you provided. Your continued use of the Libro.fm Service constitutes your agreement to this Privacy Policy and any future revisions.

13. Contact us

If you have any questions or comments about this Privacy Policy, please contact us at contact@libro.fm or you may contact us by mail at: PO Box 70525, Seattle, WA 98127, USA.