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Learn moreGovernor Charlie Baker, one of the most popular governors in the United States, with a reputation for getting things done, wants to put the service back into public service: "Wedge issues may be great for making headlines," he writes, "but they do not move us forward. Success is measured by what we accomplish together. Our obligation to the people we serve is too important to place politics and partisanship before progress and results."
For the Governor and his longtime associate Steve Kadish, these words are much more than political platitudes. They are at the heart of a method for delivering results—and getting past politics—the two developed while working together in top leadership positions in the public and private sectors.
Distilled into a four-step framework, Results is the much-needed implementation guide for anyone in public service, as well as for leaders and managers in large organizations hamstrung by bureaucracy and politics. With a broad range of examples, Baker, a Republican, and Kadish, a Democrat, show how to move from identifying problems to achieving results in a way that bridges divides instead of exacerbating them. They show how government can be an engine of positive change and an example of effective operation, not just a hopeless bureaucracy.
Charlie Baker is Governor of Massachusetts. He has served as CEO of Harvard Pilgrim Health Care, a top-performing health care insurance provider, and twice as Commonwealth of Massachusetts Cabinet Secretary leading the Executive Office of Health & Human Services and the Executive Office of Administration & Finance.
Steve Kadish has served as CFO, COO, and in other senior leadership roles in health care and higher education in both the public and the private sectors. He served as Governor Baker's first chief of staff. Steve is a Senior Research Fellow at Harvard's Kennedy School of Government.
Actor Charles Constant's professional storytelling career began at the age of thirteen, when he became an Actors' Equity Association apprentice. After training in Chicago and London, he went on to appear onstage in theaters across the country. Charles was chosen by Mark Cuban to narrate his book How to Win at the Sport of Business, and his work on Into the Crossfire became an Audible Listener Favorite in February 2014. Publishers Weekly says that he provides "strong" narration and finds his voice to be "deep and assertive."