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Start giftingThe Secret of Teams
This audiobook uses AI narration.
We’re taking steps to make sure AI narration is transparent.
Learn moreUsing the same characters as those found in Miller’s other bestseller, The Secret and one new character, a retired Special Forces Commander, this work aims to help team leaders and team members create high-performing teams. The core message is that Talent, Skills, and Community are all essential to team success, and that team leaders and leaders supervising or training team leaders, need to develop all three in order to create such teams.
This work presents a radical message in the team literature and in the practice of most organizations. Most team books focus on such things as getting clear about team purpose and team member roles, not the importance of creating a sense of community in a team. Miller offers concrete suggestions for building teams where people know each other deeply, server each other willingly, and genuinely care for each other. The reader learns of the value true affection and compassion bring to a team and how crucial that bond is to any team’s success.
Mark Miller is vice president of high-performance leadership at Chick-fil-A, and a bestselling author, leadership coach, and highly-sought-after speaker. He began his career at Chick-fil-A more than forty years ago as an hourly team member in one of the local restaurants. Shortly thereafter, he became the sixteenth corporate employee when he went to work in the warehouse. Since that day, Mark has worked in many departments throughout the company. He started the Corporate Communications Group, and the Quality & Customer Satisfaction Team, and also led Restaurant Operations, Training & Development, Leadership Development, and more. Today, Chik-fil-A sees annual sales of over $13 billion. In addition, Mark has had the privilege of teaching, coaching, and leading nonprofit organizations both domestically and globally. For the last twenty years, Mark has spent his time serving leaders: helping them grow themselves, their teams, and their organizations. He has authored nine books to date, including the bestsellers The Secret (with Ken Blanchard) and The Heart of Leadership, with more than one million copies of his books in print in twenty-five different languages. All of his books have been based on new research including front-line interviews with a variety of highly successful leaders and companies around the world.