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Mismatch
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Mismatch

How Inclusion Shapes Design

Design, Technology, Business, Life
By Kat Holmes & John Maeda
Narrated by Kat Holmes / 3 hours 46 minutes

Sometimes designed objects reject their users: a computer mouse that doesn't work for left-handed people, for example, or a touchscreen payment system that only works for people who read English phrases, have 20/20 vision, and use a credit card. These mismatches are the building blocks of exclusion. In Mismatch, Kat Holmes describes how design can lead to exclusion, and how design can also remedy exclusion. Holmes tells stories of pioneers of inclusive design, many of whom were drawn to work on inclusion because of their own experiences of exclusion. A gamer and designer who depends on voice recognition shows Holmes his "Wall of Exclusion," which displays dozens of game controllers that require two hands to operate; an architect shares her firsthand knowledge of how design can fail communities; an astronomer who began to lose her eyesight adapts a technique called "sonification" so she can "listen" to the stars.

Designing for inclusion is not a feel-good sideline. Holmes shows how inclusion can be a source of innovation and growth, especially for digital technologies. It can be a catalyst for creativity and a boost for the bottom line as a customer base expands. And each time we remedy a mismatched interaction, we create an opportunity for more people to contribute to society in meaningful ways.

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Design, Technology, Business, Life Series


Mismatch
Mismatch
Kat Holmes & John Maeda
Author &
Narrator Kat Holmes
ISBN 9781469078816
Length 3 hours 46 minutes
Language English
Publisher Gildan Media
Publication date
Edition Unabridged
Libro.fm rank #5,109 Overall
Genre rank #41 in Technology

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