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Shop nowThe Simple Truths of Service
This audiobook uses AI narration.
We’re taking steps to make sure AI narration is transparent.
Learn moreIf you want your customer service team to get creative about excellent customer service, this audiobook will do the job. An unforgettable true story about a young man with Down Syndrome who changes the culture of a grocery store
Ken Blanchard is one of the most influential leadership experts in the world. He has co-authored sixty books, including Raving Fans and Gung Ho!. His groundbreaking works have been translated into over forty languages and their combined sales total more than twenty-one million copies. In 2005 he was inducted into Amazon's Hall of Fame as one of the top twenty-five bestselling authors of all time. The recipient of numerous leadership awards and honors, he is cofounder with his wife, Margie, of The Ken Blanchard Companies®, a leading international training and consulting firm.