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12 - Abridged
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12 - Abridged

The Elements of Great Managing

By Rodd Wagner & James K. Harter
Narrated by Rodd Wagner / 4 hours 15 minutes

The Sequel to the Million-Copy Classic that Revolutionized Employee Engagement

How do great managers inspire top performance in employees? How do they generate enthusiasm, unite disparate personalities to focus on a common mission, and drive teams to achieve ever-higher goals?

More than a decade ago, The Gallup Organization combed through its database of more than 1 million employee and manager interviews to identify the elements most important in sustaining workplace excellence. These elements were revealed in the 1999 bestseller First, Break All the Rules. 12: The Elements of Great Managing is that management classic's long-awaited sequel. It follows great managers as they implement the 12 elements to turn around a failing call center, save a struggling hotel, improve patient care in a hospital, maintain production through power outages, and successfully face a host of other challenges in settings around the world.

Gallup's study now includes 10 million employee and manager interviews spanning 114 countries and conducted in 41 languages. In 12, authors Rodd Wagner and James K. Harter weave the latest Gallup insights with recent discoveries in the fields of neuroscience, game theory, psychology, sociology, and economics. Written for managers and employees of companies large and small, 12 explains what every company needs to know about creating and sustaining employee engagement.

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Author &
Narrator Rodd Wagner
ISBN 9780743568623
Length 4 hours 15 minutes
Language English
Publisher Simon & Schuster Audio
Publication date
Edition Abridged
Genres Self-Improvement & Nonfiction
Libro.fm rank #183,977 Overall
Genre rank #13,412 in Self-Improvement