Almost ready!
In order to save audiobooks to your Wish List you must be signed in to your account.
Log in Create accountShop small, give big!
With credit bundles, you choose the number of credits and your recipient picks their audiobooks—all in support of local bookstores.
Start giftingLimited-time offer
Get two free audiobooks!
Nowโs a great time to shop indie. When you start a new one credit per month membership supporting local bookstores with promo code SWITCH, weโll give you two bonus audiobook credits at sign-up.
Sign up todayCoping With Difficult People - Abridged
This audiobook uses AI narration.
Weโre taking steps to make sure AI narration is transparent.
Learn moreDIFFICULT DOESN'T MEAN IMPOSSIBLE
We've all encountered them: the bullies, the wet blankets, the yea-sayers that never come through. More often than not, we're left fumbling for words, stumbling toward the door...frustrated, enraged or just plain depressed.
Dr. Robert M. Bramson, a psychologist and management consultant, will show you that it is possible to remain sane, dignified and optimistic when dealing with even the most Difficult People. With these lively, insightful dramatizations, you'll learn how to:
* Identify difficult types, from the too-good-to-be-true to the too-hot-to-handle, from the perennial gossip to the eternal clam. * Master the step-by-step procedures that will neutralize any negative or hostile encounter. * Understand your own style of thinking and how it affects your ability to deal effectively with each type.
Maybe you can't turn "Gloomy Gus" into "Pollyanna"...but with the help of Dr. Bramson, you'll prevent the difficult from becoming impossible -- and end "relation frustrations" for good!
Robert Bramson, PhD, is an internationally known consultant and author. He is a leading authority on the prevention and management of difficult and nonproductive behavior, and on methods for obtaining optimal performance from executives.
Robert Bramson, PhD, is an internationally known consultant and author. He is a leading authority on the prevention and management of difficult and nonproductive behavior, and on methods for obtaining optimal performance from executives.