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Business Etiquette – Adding The Polish That Builds Profits

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Business Etiquette – Adding The Polish That Builds Profits


Lydia Ramsey specializes in business etiquette, professional conduct and customer service. She will help you develop the skills to attract and retain clients through the simple practice of modern manners and the basic principles of courtesy, kindness, and respect.

Topics covered are:

First Impressions

The Art of Networking

Business Dress

Professional Correspondence

Email and Social Media Etiquette

Workplace Manners

Dining for Profit

What’s in it for you?

*Never again walk into a networking event wondering if you are making a good impression

*Never again get stuck trying to make conversation with strangers

*Never again question which fork to use or which bread and butter plate is yours

*Never again agonize over what to wear to an interview or a client meeting

*Never again question how to handle conflict in the office

*Feel confident that you and your employees have the interpersonal skills to grow your business and to build better business relationships

*Feel positive about your professional image no matter what the situation

*Be at ease in the business environment

Who should take this course?

Job seekers

Rising executives


Corporate and non-profit leaders

Sales teams

High school and college students

Anyone who wants to get ahead in business

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